Title VI Compliance
Notification of Protection Under Title VI
As a recipient of financial assistance from the Federal Transit Administration (FTA), Danville Mass Transit (DMT) is required to notify the public of the protections against discrimination afforded to them by Title VI of the Civil Rights Act of 1964.
DMT assures that no person shall on the grounds of race, color, national origin, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal financial assistance. DMT further assures every effort will be made to ensure nondiscrimination in all of its programs and activities, whether those programs and activities are federally funded or not. The Director of Public Transportation is responsible for initiating and monitoring Title VI activities, preparing required reports and other responsibilities as required by Title VI.
For Additional Information/Complaints
For additional information about DMT's non-discrimination obligations under Title VI, or to file a Title VI Discrimination Complaint, please send your written request or complaint (complaint form available here in Word format) to:
- Director, Danville Mass Transit, 101 N. Jackson St., Danville, IL 61832
- Human Relations Administrator, City of Danville, 17 W. Main St., Danville, IL 61832
Process for Resolution of Title VI Complaints
Should a complaint arise concerning possible discrimination in regard to transit planning or service delivery, DMT has established the following process:
1) The Complainant(s) must submit a written complaint form (available here in Word format) to the City of Danville Human Relations (HR) Administrator explaining, as fully as possible, the facts. Alternatively, Complainant(s) may submit a completed complaint form directly to the DMT director. Complaints must be filed no later than 180 days after the date of the alleged discrimination. Within five (5) working days the HR Administrator shall notify the director of DMT in writing that a discrimination complaint has been filed, with a copy to the complainant.
2) DMT shall have twenty (20) days from receipt of the notice from the HR Administrator to file a written response, with a response to the complainant if desired. In the case of a written complaint received directly by DMT from the complainant, DMT shall have twenty (20) days from receipt of the complaint to send the complaint along with a written response to the HR Administrator, with a copy to the complainant if desired.
3) After receiving the complaint and response, the HR Administrator will review the facts and circumstances pertaining to the alleged discrimination. The HR Administrator will submit a decision to both parties in writing within twenty (20) working days. If the HR Administrator feels the complainant(s) has not submitted sufficient information, he or she may request additional information through a set of interrogatories or recorded interviews before reaching a final decision. In a situation where the HR Administrator decides to interview the parties involved, reasonable additional time to submit a decision will be allowed.
4) The decision by the HR Administrator shall state whether or not Title VI discrimination has occurred. If discrimination is determined to have occurred, the HR Administrator may also make recommendations for remediation/correction of the discrimination.
5) If the complainant(s) or DMT director disagrees with the decision, either may appeal to the Mayor of the City of Danville within thirty (30) days after the HR Administrator’s decision was delivered. The Mayor or his or her designee, after receiving the appeal, shall set a hearing within thirty (30) working days. The Mayor or his or her designee may request additional information or evidence if information submitted at the hearing is not sufficient to render a decision. The Mayor or his or her designee shall render a decision in writing to both parties, stating whether or not Title VI discrimination has occurred, within twenty (20) working days of the end of the hearing. If discrimination is determined to have occurred, the Mayor will require the director of DMT to make remedy.
6) The Complainants may appeal the decision of the Mayor or his or her designee to the Federal Transit Administration (FTA) Civil Rights Office in Chicago thirty (30) days after the decision has been rendered.
CUSTOMER SERVICE AND RIDE INFORMATION:
Call (217) 431-0653, 5:00AM to 9:45PM Monday to Friday, 6:30AM to 7:15PM Saturdays.
DMT Office: 101 N. Jackson, Danville, Open 6:00AM to 5:20PM Monday to Friday, 8:00AM to 4:30PM Saturday.
©2014 CITY OF DANVILLE, ILLINOIS
Mayor Scott Eisenhauer | Phone: (217) 431-2400 | email@example.com | E-Mail Login